Services

Services

QualDes

The missing link between you and your food suppliers

We give you the reassurance that you meet the highest quality and safety standards, and operate with the highest possible levels of productivity and efficiency.

We do this by showing you the most effective ways to improve your business, from the macro business strategy level, right through to production processes, food formulations, labelling and compliance.

This means you are never compromising on quality or safety. It gives you a measurable head start over your competitors.

In addition, we provide the go-between for suppliers to retailers – that missing link. We understand what you need and expect, and communicate this clearly. We also understand specific challenges and needs, and can help you identify how to get the best out of your relationships.

Quality Assurance

“Quality means doing it right when no one is looking.” – Henry Ford

By choosing never to compromise on quality or safety you have a measurable head start over your competitors.

With over 50 years experience, our qualified QA team can  assess your business as a whole, from the macro to the micro level; investigating the root cause of problems, and developing efficient systems for full compliance across the entire operation.

Whether you have a dedicated quality team already or just need back up, we can show you how or do it for you.

We believe in most cases there is potential to improve systems and process in order to reduce risk and improve efficiency at each stage of the supply chain from the manufacturer to the consumer, from raw materials to the plate.

We consult with manufacturers to develop Food Safety Programs (FSP) based on HACCP principles and retailer requirements. We help you achieve certification for a range of standards including HACCP, SQF, BRC and FSSC22000.

Quality, safety and compliance: reduce and prevent recalls. Our QA experts can do it for simply you give you the tools to :

Close the gap between manufacturer, distributor and store, using our proven health check audit and process.

  • Internal Audits
  • Supplier Audits
  • Pre Audit Audits
  • GMP audits
  • HACCP compliance Audits
  • Write or upgrade Systems


Establish sound customer complaints processes where all aspects are handled efficiently as well as implement effective preventative actions.

Ensure your business conforms to current legislation and particular vendor requirements with labelling requirements and specification compliance

We look at the business as a whole, from the macro to the micro level; investigating the root cause of problems, and developing efficient systems for full compliance across the entire operation.

Supply Chain management: for speed and efficiency
We reduce risk and improve efficiency at each stage of the supply chain from the manufacturer to the consumer, from raw materials to the plate.

We close the gap between manufacturer, distributor and store, using our proven audit health check and process.

We ensure launch deadlines are met, and ensure supply chain timelines do not affect product shelf life.

We provide training and implementation programmes to suit all aspects of supply.

We ensure customer complaints are handled efficiently and suppliers have implemented effective preventative actions.

Product Innovation

“A market is never saturated with a good product, but it is very quickly saturated with a bad one.” – Stephen Covey


New Product Innovation – creating successful high demand productsOur expert team are qualified Food Technologists. We are renowned for taking successful products to market. We work with concepts from their inception right through to the launch. Our exhaustive ‘Gate’ process is designed to assess any product and its viability through our marketability and profit analysis programme.

The result is working with products that are most likely to be successful once developed. For NPD teams and individuals we work with them in achieving specific KPI’s and solving the headaches of an unmanageable NPD list

Reduce NPD list – prioritisation of project

Focus on the most profitable and marketable process

Take the product to market quickly – before it’s an old idea

Saving money in dead stock – warehousing efficiencies

Improve cohesiveness between departments

Introduce process and plan for timely launch

Identify production and trial issues

Challenge the concept with tangible data

Take the emotional attachment away

Research facts for successful product development & launch

Labelling & Packaging Solutions

Food Labeling

We ensure suppliers product labels conform to current legislation and particular vendor requirements

Business Improvement

We help improve business efficiencies so you are operating at the optimum potential, resulting in higher profits. We help create cost effective, sustainable business models.

Our programs have resulted in: 75% reduction in down time | 50% reduction in material and packaging waste | 80% reduction in customer complaints

New Product Innovation – creating successful high demand products
Our expert team are qualified Food Technologists. We are renowned for taking successful products to market. We work with concepts from their inception right through to the launch. Our exhaustive Gate process is designed to assess a product and its viability through our marketability and profit analysis programme.

The result is working with products that are most likely to be successful once developed. For NPD teams we work with them in achieving their KPI’s and solving the headaches of an unmanageable NPD list

Reduce NPD list – prioritisation of project

Focus on the most profitable and marketable process

Take the product to market quickly – before it’s an old idea

Saving companies money in dead stock – warehousing

Improve cohesiveness between departments

Introduce process and plan for timely launch

Identify production and trial issues

Challenge the concept with tangible data

Take the emotional attachment away

Research facts on successful food product launches

Training & Mentoring

“Clients do not come first Employees come first If you take good care of your employees, they will take care of the clients” – Sir Richard Branson

When we see our clients investing in their people we see exceptional results when it comes to safety, productivity and efficiencies.

We have interactive training and implementation programmes to suit all aspects of production and supply chain. Our programs have resulted in: 75% reduction in down time | 50% reduction in material and packaging waste | 80% reduction in customer complaints

Our individual and group mentoring programmes have seen unprecedented employee engagement and motivation levels. The proven strategies will help improve business efficiencies so your team are consistently operating at the optimum potential, resulting in higher profits. We help you and your team to create cost effective, sustainable business models.

Get in touch for your tailored training or mentoring consultation.

The Innovation Centre

“The single biggest problem in communication is the illusion that it has taken place” – George Bernard Shaw


Our innovation centre, situated in Jamistown provides you with a great funky space for all occasions.

The area provides flexible and cutting edge options perfect for local business operators in Sydney’s western suburbs. The space proposes a vibrant funky offering to create your profession presence. Check us out when planning your next event. The innovation centre is suitable for all occasions including:

  • Staff Training
  • Product launches
  • Meetings & Conferences
  • Product presentations
  • Corporate Functions